Terms of use
What this service is
Ninebix is software. We are the vendor: you buy the subscription from Ellul Solutions Ltd directly, and there is no third party between us. We introduce you to nobody, we sell your details to nobody, and we take no commission from anyone for sending you anywhere. We aim to keep the service available at all times and to keep your data recoverable, but we do not guarantee uninterrupted access. If we plan work that will take the service offline we tell subscribers first. You can export your people, roles and reviews at any time while your subscription is active and for 90 days after it ends.
How we are paid
You pay us, and that is the whole of how this business is funded: a monthly subscription to Ninebix Pro, sold to businesses. Nothing on this site is an advertisement we are paid for, and no figure or recommendation here is influenced by a commission, because there is none. Price, renewal date and cancellation route are shown before you pay and stated again in your account. Purchase is offered to people acting for purposes related to their trade or profession. Where a consumer nonetheless buys, the statutory cancellation and digital content rights are honoured in full rather than excluded.
Online payments. When you connect your own Stripe account and take a payment through a pay link, Ninebix charges a platform fee of 1% of that payment, in addition to Stripe's own processing fee. Stripe deducts both from the payment before it is paid out to you; Ninebix never holds your customers' money. The rate that applies is the one shown in your account on the day the pay link is created, and a change to it applies only to links created afterwards.
The free worksheets
The free worksheets on this site are provided as working calculators for the HR lead of a small team. Their output is arithmetic on the figures entered. They do not tell you how to rate a person, what a role should be paid, whether a leaver was regretted, or what the law requires of a review, and they are not a rating scale, a pay survey or employment advice.
No warranty
Nothing on this site is legal, pay or employment advice, and Ninebix is not a consultancy. How a rating may be used, what a dismissal or a demotion requires, whether a contractor is correctly classified, and what a role should be paid are questions for your own adviser. The worksheets work your figures; they publish no benchmark and no rule.
Contact
Ellul Solutions Ltd. hello@ninebix.com